Thanks for nothing, Walmart!

I try to not be too negative about things in life. I know that my life is different because I am in a wheelchair.  I know that some things I took for granted pre-paralysis are now off limits to me.  But, for the most part, I’m still able to do most everything.  I’m pretty clever when it comes to figuring out adaptations.

But today I had a major slap in the face and I’m pissed!  My husband had asked me to stop by the store on the way home from court to pick something up for him.  On a whim, I decided to not go to my normal Target and try the neighboring Walmart.  It had opened within the past year and I hadn’t been there.  So I parked and went in.  There were no hand baskets by the door.  I went by every checkout stand.  None.  Then I went to the other entrance and couldn’t locate any there either.  I asked an employee if he knew where they were.  He replied that the store decided to stop using them because they kept getting stolen.

“So, how is someone like me supposed to shop?” I asked.

“That’s a good question.” He said.  He had nothing else to add after that.

So, I decided to find a manager to ask them what happened to the baskets.  After waiting a really long time, and watching the head store manager walk away, an assistant manager came over.  I asked her about the baskets.  She called in on the radio to ask if anyone had seen a basket “floating around the back somewhere.”  I’m guessing the reply was “no” because another employee nearby said “We don’t have those no more.”  (I stifled my inner grammar police as I was focused on the bigger picture.)

The lady offered a paltry sorry as I rolled away.  I was so angry and upset that I felt like I could be reduced to tears at any moment.  That may seem like an unusual thing to be upset about, but it’s just another slap in the face.  I should be able to spend my money the same way as everyone else, but apparently I can’t.  It’s always the little things that break the proverbial camel’s back.  And I am one emotional camel with a very weak and messed up back.  I called Walmart customer service and the lady on the other line, while polite, also couldn’t care less.  So, I packed it up and went down the block to Target where they had baskets and gladly accepted my patronage.

One thought on “Thanks for nothing, Walmart!

  1. Target for sure will get yours and others business… You would at least think they could give you a bag or offer to help you… Its the simple things that we took for granted that become so hard..

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